Drain Jetting, CCTV Surveys and Septic Tank Emptying
We are able to offer essential jetting services including drain jetting, along with gulley and cesspit emptying and CCTV surveys. We also provide services for private homeowners including minor flood clearing and blockage jetting in private drains.
IMPORTANT Law on Sewer Ownership
Drains: the law on sewer ownership changed in October 2011, so now only drains (pipes serving one property) on your property are your responsibility.
Sewers: (pipes serving more than one property) are now the responsibility of Thames Water. If your drain is shared with your neighbour and is blocked contact Thames Water on 0845 9200 800. You will not be charged for clearing a sewer shared with your neighbour.
If your drains are blocked you need to call a plumber or drainage engineer, otherwise contact Thames Water on 0845 9200 800, who will charge you for clearing your drain.
The responsibility for drains on public highways, which take road water, is split between Oxfordshire County Council and Oxford City Council. Oxfordshire County Council is responsible for drains on major roads and Oxford City Council is responsible for drains on minor roads.
You can report a problem to us using the link below. The report will be assigned to the correct authority and you can track the progress of the report online.
Prices
Payment is due prior to attending the site unless you already have an account with us.
Service | Hours of Operation | Cost |
Blocked Drains | Normal Working Hours | £150 per hour (including VAT) |
| Out of Hours | £190.50 per hour (including VAT) |
Septic Tank/Cess Pit | Undertaken within normal working hours only | Non-Industrial Activity £158.75 per empty (no VAT on domestic properties) Industrial Activity £158.75 per empty + VAT = £190.50 |
CCTV Survey | Undertaken within normal working hours only | £190.50 per hour (including VAT) |
Retrieve Assets Dropped Down Gully | Normal Working Hours | £150 per hour (including VAT) £75 per half hour (including VAT) |
| Out of Hours | £190.50 per hour (including VAT) £95.26 per half hour (including VAT) |